Bitbuy Login: Unlock Crypto Potential

With its user-friendly interface, emphasis on security, and accessibility across devices, Bitbuy ensures that users can navigate the digital landscape with confidence.

Is BitBuy Open to US Citizens?

No, US citizens can't use BitBuy to trade cryptocurrencies. As a US citizen, you have amazing crypto exchanges you can use to invest in cryptocurrency.

Bitbuy Alternatives

Here you will find some of the alternatives of Bitbuy Crypto Exchange.

Bitbuy vs Binance

Binance is a global cryptocurrency exchange available to users globally while Bitbuy is restricted to customers in Canada. There are many things to like about Binance over Bitbuy. First, the Seychelles-based exchange offers a more robust suite of crypto-related products such as margin trading, futures trading, staking, and NFTs.

It has hundreds of available-to-trade crypto, is well secured, and offers lower trading fees. With a $9B+ average daily trading volume and 28M+ customers, Binance has all you need in exchange.

Bitbuy only beats Binance in account funding methods and fee-free fiat deposits. You get charged withdrawal fees in Canadian dollars when getting your money out. Also, the Canadian crypto exchange has an incredible customer support team and offers an intuitive, user-friendly trading experience to traders. Overall, Binance is the better pick if you desire an encompassing trading experience. You can checkout our complete Binance review here.

Bitbuy Customer Reviews & Ratings

On TrustPilot, Bitbuy enjoys a rating of 3.2 with 242 reviews which is quite impressive compared to other crypto exchanges.

And looking through the Better Business Bureau (BBB) ratings, Bitbuy holds an A rating even though it’s not yet accredited.

Looking at TrustPilot reviews by customers of Bitbuy, I saw a good number of excellent comments amidst a little negative feedback.

Most customers praised the platform’s user-friendliness, excellent customer support, ease of use, and responsiveness.

For example, here are some reviews from customers:

“Bitbuy support helped me out. They were able to cancel an e-Transfer which saved me some transfer fees. Friendly and professional service”

“Easy trading platform. I am trading on a very small scale, but at the pace I like. this site offers options for the avid trader, but also for the amateur”

“Superb all around! I found the experience in purchasing ETH through Bitbuy to be straightforward. The user experience was pleasant, the documentation on their site is quite good, and their customer support is superb. Highly recommended”

Also, Bitbuy has a review page on their site with reviews aggregated from Google reviews, Apple Store and Google Play Store. This page showcases positive comments about the platform from real users.

Bitbuy Customer Support Team

Bitbuy boasts of a reliable customer support team that has endeared many customers to the platform.

The exchange maintains a solid reputation of offering swift customer service and a trusted trading environment for thousands of customers.

Bitbuy offers speedy support via four routes:

  1. Email: You can contact the Bitbuy team at support@bitbuy.ca or submit a support request with a description of your issue and you’ll get a swift response in a few hours.

  2. Knowledge base: This support section contains comprehensive articles and guides to common questions you'll have while using the exchange.

  3. Phone: You can call the direct customer support line and receive helpful feedback for your issue.

  4. Social media: You could also reach out to the team and get support via their active social media profiles on Facebook, LinkedIn, Twitter, or Instagram.

Last updated